Who we are

Our website address is: https://www.cannrg.com

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

OK CBD is a brand under Halco Products Ltd. This Privacy Policy is applicable to this Site and not necessarily to other Halco Products sites on the World Wide Web. Please read the privacy policy applicable to the site you are visiting. If you do not agree with this Privacy Policy, please do not use this Site. By accessing and using this Site, you hereby agree to the terms of this Privacy Policy.

Please also refer to the Terms & Conditions of sale before purchasing from OK CBD.

In terms of a sale, we will collect the following information to fulfil your order and to provide us with contact details, should we need to contact you regarding the order. Full name Email address Phone number Billing & delivery address IP Address FOR INTERNAL BUSINESS ANALYSIS We may collect the following information, in addition to the above, for our own internal business analysis: Order history Pages visited on this website IP Address FOR MARKETING PURPOSES We may collect the following information to send email marketing communications where consent has been given: Full Name Email Address Date of Birth Order History

We use various third parties for internal analysis, customer services and where marketing communications consent has been given, to tailor marketing materials to our customers’ interests. You can find out more about marketing communications in the next section. If you are simply browsing this site and do not enter any personal details, only anonymous data to do with how you use the website will be tracked. This is to help us make ongoing improvements to the user experience on our website. Please see our Cookie Policy for more information. If you are placing an order or creating an account, we may use certain trusted third parties to process your data. This is so that we can analyse customer activity as a whole to make business, service and product improvements and to assist with customer service. Please see below for a list of the third parties that we may use to process your data and the data that we share with them. We will never sell your data and will only share your data with third parties that enable us to analyse our business data or deal with communications most effectively. We do not collect or buy data about you from any outside sources.

We may use the following third parties to process your data in order for us to provide our services and manage internal processes. These organisations have been audited to ensure compliance with the EU General Data Protection Regulations. Processors located in non-EU states have all been approved by the European Commission as having an adequate level of data protection. HALCO PRODUCTS LTD The Data Controller Data Processed: Name, address, email, DOB, payment information, purchase history Reason for processing: As the owners of this website, Halco Products Ltd are the main controllers and processors for any data held for our customers/website users. Data is processed in order to carry out the services offered by CanNRG . BLAZE CONCEPTS Website management & development Data Processed: Name, address, email, DOB, payment information, purchase history Reason for processing: As our web developers, Blaze Concepts process your data on behalf of OK CBD in order to order to deliver the services of this Website. Their Privacy Policy PCA PREDICT Address Lookup Data Processed: Address Reason for Processing: To allow the auto-filling of addresses to improve convenience for visitors/customers when creating an account or placing an order. Their Privacy Policy ACTIVE CAMPAIGN Email & segmentation/analysis Data Processed: Name, Email Address, Location, order history, IP address, pages visited Reason for processing: We use Active Campaign to send out emails to our subscribers. We also use it to segment our customers based on previous purchases so that we can send the most relevant promotional emails. We may also use this to send service emails should there be a disruption in our service or a problem with a customer’s order. Their Privacy Policy METORIK Segmentation & Analysis Data Processed: Name, address(es), email address, phone number Reason for processing: We use this software for internal business analysis. We also use it for customer services purposes to find or check details of an order or to look up any details required based on a customer request. Their Privacy Policy MOZ Search Engine Optimization software Data Processed: Anonymous website visits Reason for Processing: Internal analysis and website development Their Privacy Policy GOOGLE ADWORDS GOOGLE ANALYTICS Website analysis Data Processed: Anonymous website metrics (e.g. clicks, pages visited, website visits, conversions) Reason for Processing: Internal analysis and website development Their Privacy Policy CanNRG Customer review requests and platform Data Processed: Name and email address Reason for Processing: When you place an order with us, your name and email address will be sent to CanNRG who may send you an email request to review Our products and/or service. This gives you the opportunity to let us know what your experiences were with the service received from CanNRG. This also provides a platform for others to view impartial reviews about CanNRG when considering a purchase. You can unsubscribe from CanNRG emails at any time. Their Privacy Policy *********** Payment processor Data Processed: Name, email, addresses, payment card details Reason for processing: To process payments of behalf of OK CBD Their Privacy Policy SAGE 50 ACCOUNTS Accounting Data Processed: Name, billing address Reason for processing: Accounting purposes Their Privacy Policy OUTLOOK Email (Customer Services) Data Processed: Email (+ name/addresses/any further details provided by the customer) Reason for Processing: To process and reply to customer enquiries

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you do not disable cookies as they are most likely vital to providing services that you use on this Site. What are cookies? Cookies are small text files that we place in your computer’s browser to store your preferences and are used by many websites for user experience and analysis purposes. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. What are they used for? The cookies we set If you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. We also use cookies to track the pages you visit via Google Analytics. This helps us to understand and improve the user experience of visitors to this Website. Third Party Cookies In some cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most As we sell products it’s important for us to understand statistics about how many of the visitors to our site make a purchase and as such, this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price. How to disable cookies You can accept or block all cookies from websites you visit by default or receive an alert whenever a cookie is offered by a website’s server by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site, therefore we do not recommend disabling cookies.